AbbVie and Eisai launch online Humira support tool service

The free-of-charge service assists patients on Humira therapy by delivering support tools to their home or other requested location

AbbVie, Eisai, and EA Pharma have launched the ‘Humira Support Tool Ordering Service for Patients’ an initiative intended to improve patients' adherence to Humira therapy.

The free-of-charge service assists patients on Humira therapy by delivering support tools to their home or other requested location. Patients can use the service by applying on the website or using a designated form to request support tools such as containers for disposal of used syringes, bags for disposal of used pens, disease-specific health management notebooks, and disease-specific medication guides for patients. The requested support tools are delivered to their home or other desired location free-of-charge.

Formerly, patients received the support tools they needed during a clinic visit. When the support tools they needed were not available at the clinic, it took time to deliver the support tools to patients, potentially resulting in unavailability of the tools when needed. In addition, some large-sized tools, such as containers for disposal of used syringes, put a burden on patients who had to carry them home. This service is intended to allow patients to shorten the time required to receive support tools and reduce the burden of carrying them.

In Japan, AbbVie is the marketing and manufacturing authorisation holder for Humira. Abbvie and Eisai are co-promoting Humira for the indications in the fields of rheumatoid arthritis, plaque psoriasis, arthropathic psoriasis, ankylosing spondylitis, juvenile idiopathic arthritis, uveitis, pustular psoriasis, hidradenitis suppurativa and pyoderma gangrenosum. For the indications in the field of gastrointestinal disease (i.e., Crohn's disease, intestinal Bechet's disease and ulcerative colitis), AbbVie is co-promoting Humira with EA Pharma, commissioned by Eisai for promotion.

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