It is designed to help test labs maximise uptime, reduce costs and stay ahead of evolving cybersecurity requirements.
In vibration testing, unplanned downtime can be costly – delaying projects, driving up expenses and even putting product launches at risk.
With XPA-K Remote Diagnostics, service engineers can monitor and analyse a shaker’s performance, often resolving issues without an on-site visit.
“For our customers, uptime and data security are equally important,” said Marcel Van Helten, Project Director at LDS by HBK.
“XPA-K provides the tools to keep shaker systems running smoothly while ensuring compliance with the strictest cybersecurity standards.”
Smart monitoring for faster resolution
The system continuously tracks critical parameters, including armature displacement, coil temperatures, current draw and amplifier performance.
Automated alerts notify both the user and the LDS service team of anomalies such as overheating or phase balance deviation.
Engineers can then securely access diagnostic logs, perform root cause analysis, and, in many cases, guide corrective action.
When an on-site visit is required, the remote data ensures the correct parts and expertise are dispatched – minimising disruption to test schedules.
Built-in cybersecurity and compliance
Secure connectivity is a cornerstone of the new feature.
XPA-K Remote Diagnostics employs firewalls, VPN tunnelling, encryption, and role-based access control to protect sensitive test data.
It is aligned with IEC 62443 and ISO 27001 frameworks and futureproofed for compliance with the Cyber Resilience Act (CRA), which will come into force across Europe and the UK in 2027.
Cost and Sustainability Benefits
By reducing emergency call-outs and unnecessary site visits, test labs can lower their total cost of ownership while also cutting their carbon footprint.
Automated monthly reports, system usage logs, and proactive service calls further support predictive maintenance strategies.
“As test environments become more complex, intelligent monitoring tools such as XPA-K are becoming indispensable,” added van Helten.
“This capability gives labs the confidence that their equipment is performing reliably, securely and efficiently.”