The five year deal will see HCL use AI-enabled virtual assistants to drive efficiencies
HCL Technologies has signed a five-year, end-to-end IT transformation services deal with Wacker Chemie, a German multinational chemical company, aiming to establish a modernised digital workplace and improve its quality-of-service delivery.
Wacker currently operates 26 production sites. The company’s engagement with HCL is hoped to enable significant cost efficiencies through modernisation, standardisation and automation. HCL will use AI-enabled virtual assistants to drive efficiencies.
“Wacker was looking to transform its current sourcing model with a long-term ‘Next Generation Managed Service’ sourcing model,” said Dirk Ramhorst, CIO and CDO, Wacker Chemie. “We wanted a partner to not only enhance our digital transformation journey but also support the ‘Wacker Digital Program,’ helping us to become a digital leader in the chemical industry. We have great confidence this partnership will improve efficiencies through potential harmonization of service delivery across IT areas while ensuring frictionless and streamlined processes.”
“Germany is a key strategic market for HCL and our engagement with Wacker is testament to our continued growth in the region,” said Dr Rolf Frank Fehler, SVP, HCL Technologies. “We are excited to partner with Wacker, as we strongly believe digital transformation is a collaborative journey. HCL’s global delivery model and regional service management will help ensure delivery success at Wacker.”