A valves distributor in the South West is providing same-day availability of specialist products through its build-on-site service. Valves Online provides end-users and system integrators in the region with the fastest availability of Bürkert products through the capability of its in-house engineering team. A new facility has also expanded Valves Online’s provision of technical support and customer training.
End-users and system integrators from Cornwall to Somerset comprise a significant valves market. Industries including agriculture and marine are integral to the South West’s economy and it’s vital that the breadth of customers, from dairies to manufacturers, are serviced rapidly with valves that can withstand the rigours of demanding applications.
Valves Online, based in Yelverton near Plymouth, has worked in partnership with Bürkert since the company’s inception in 2003 to provide valves and associated components with a rapid availability service. This includes technical advice on valves extending to integrated systems, as well as on-site installation and maintenance.
Valve failure can mean costly downtime, but Valves Online can help sustain operations with product availability on a same-day service if required. Bürkert UK holds sufficient stock to support Valves Online as a primary partner in the South West offering customers a wide product range. As the local agent, valves, including control valves, can be assembled on-site, as well as tested to ensure correct operation before despatch. This service means the fastest availability of Bürkert products in the South West including manual, solenoid, actuated and control valves, as well as instrumentation.
Valves Online also works with system integrators to develop full control systems using the instrumentation range, which covers flow, temperature, pressure and levels, combined with its control valve capabilities.
“As well as being able to provide valves very quickly to end users, a significant aspect of our business is working with system integrators to not only supply control products, but to also provide our technical knowledge,” said Gary Hopkinson, Technical Director, Valves Online. “Our experience has been gained through working on many integration projects typical to the South West, as well as receiving regular training and support from Bürkert.”
As Valves Online can provide Bürkert’s full product range, this means it can rapidly supply applications from a water treatment plant to a hydroelectric power generation.
“HVAC customers, for example, come to us for specialist products for the control and monitoring of flow and temperatures. It’s possible to procure cast iron gate valves from a range of suppliers but we offer much more in terms of specialised control and integration. As such, we work with system integrators implementing large systems to factories,” adds Gary.
As a result of its control system portfolio, Valves Online also assists smaller operations with their transition to automated systems.
Valves Online also provides on-site technical support including product installation as well as diagnostics and maintenance. Thanks to the company’s partnership with Bürkert, it also benefits from regular training, which can be passed on to its own customers. The training takes place at Valves Online’s new facility, which includes a training suite as well as a valves assembly area and warehouse.
