CosmoTrace, a management consulting company providing serialisation & traceability implementation services, has announced the appointment of Matt Ricketson as the Senior Vice President of Sales and Professional Services, effective from 4 October 2021.
In the role, Ricketson will be responsible for the development of the company's business mainly in the North America region.
Ricketson brings more than 30 years’ experience in the enterprise software industry with a focus on customer-facing services operations. Most recently, he was the Global VP of Professional Services for TraceLink, where he led delivery teams in the Americas, EMEA, and Asia Pac through the roll out of track and trace solutions for DSCSA, EU FMD, Russia, India, Brazil, and other large markets. Ricketson has a strong track record of success in leading and scaling services businesses.
Ricketson said: “I am excited to be joining CosmoTrace as it expands into the Americas marketplace. CosmoTrace has a strong foundation of talent and customer success that I believe will lead to growth in this market. Maintaining and optimising track and trace solutions requires unique skills and CosmoTrace is well positioned to deliver.”
Zeeshan Ahmed, CEO of Cosmotrace, said: “I am very pleased to welcome Matt on board to lead the North America region. Matt has significant experience of leading customer success & professional services teams with a track record for developing strong customer relationships and driving value targets. His strong focus and leadership will be a great asset to our continued growth journey.”