This month, one of the UK’s leading healthcare informatics providers, Epro is delighted to share the exciting news that, as of the beginning of November 2023, it has been awarded the ISO 9001 quality assurance accreditation, the internationally recognised standard for Quality Management Systems (QMS).
Following an intensive 9-month process, during which Epro undertook an extensive company wide audit that involved the development of a quality management system, the review of management system documentation, formalisation of processes and a pre-audit assessment, the company underwent the formal accreditation audit on Monday 30 October, which was followed by confirmation less than 48 hours later of its success.
Jonathan Elliot, Managing Director, Epro comments: “Quality really does sit at the heart of our corporate values; whether it’s supporting our clinical users in having access to the right patient information at the point of care or ensuring the seamless generation of high quality clinical correspondence or — at the highest level — ensuring our NHS clients are supported by digital tools that are designed for the NHS by NHS clinicians."
“Achieving ISO 9001 is a testament to this dedication to quality. Both from a product design perspective, but also in terms of how we support our clients in getting the maximum benefit from our solutions through best practice processes and continuous training and support."
"I have always been proud of the exemplary team we have here at Epro - and this accreditation reaffirms that this is a seam that runs throughout our entire organisation.”