Open Book Extracts (OBX) has announced the achievement of ISO 9001:2015 certification.
Speaking about the certification, OBX’s CEO Dave Neundorfer said: “The OBX culture is built on the commitment, to both our customers and our employees, that we will only deliver the highest quality products and services. Through the ISO 9001:2015 certification, we have validated that the OBX quality management system supports this commitment.”
Neundorfer added: “Customer satisfaction is at the center of everything we do, and this ISO certification reinforces the quality, reliability and robustness of our manufacturing and management system processes.”
OBX’s products and processes were put through a thorough evaluation process to achieve ISO 9001:2015 certification, including all aspects of service delivery, business enablement, infrastructure, human resources and training, finance and accounting, and business growth. The ISO 9001:2015 certification proves that OBX has a clear, actionable, and diligent approach to the vital components of a successful mission-first organisation and is well-positioned for the next round of strategic growth. OBX was recommended for registration to the ISO 9001:2015 standard by registrar QSR on July 14, 2022 and is now awaiting its audit certificate.
By scrutinising our enterprise at every level, we assure that our customers are receiving superior customer service and the highest quality products, in the safest possible manner
"Any company that has been through the certification process knows that achieving ISO 9001:2015 certification is demanding," said Chelsea Pipkin, OBX Vice President. "Each individual in our operations must be wholly dedicated to the pursuit of quality and safety. By scrutinising our enterprise at every level, we assure that our customers are receiving superior customer service and the highest quality products, in the safest possible manner.”
The ISO 9001:2015 certification builds on accreditations OBX has recently received, including NSF/455-2 certification from global public health organisation NSF International, USDA Organic Certification, and Kosher Certification. Earlier this year, OBX implemented Acumatica’s Enterprise Resource Planning (ERP) software to further bring new efficiency and productivity to the company’s expanding business, including better workflow, higher profitability, superior customer service, improved inventory turns, and visibility into the entire enterprise.
With a 76,000 sqft research and production facility near Durham, North Carolina, OBX has developed proven methods to efficiently manufacture a broad range of cannabinoids from hemp and natural sources, including CBD, CBN, CBC, CBG, CBGa, CBT, CBDa, CBDv, and THCv. OBX offers concept-to-market formulation and product development and manufacturing services, leveraging leading water soluble technology and unique delivery mechanisms to help its clients bring to market a wide range of finished goods, from core softgels, capsules, and gummies, to orally dissolving tablets, tongue strips, and aerosol sprays.
