Under the new partnership agreement, Biopharma Group assumes exclusive responsibility as technical service provider across the UK & Ireland, supporting IC Biomedical's full range of cryogenic storage solutions. This is in addition to the existing agreement covering the sales of the TW (IC Biomedical) range of cryogenic stainless steel storage vessels.
Jim Fry, CEO of IC Biomedical said: "We are happy to have a partner in the Biopharma Group that can provide the commercial expertise as well as the technical depth that their 35 years of experience brings to the markets it supports. Sample management and protection of valuable research material is at the core of the products we produce. Adding expertise in the local market for Service and Support only strengthens our commitment to the scientific community"
With Andrew Cowen, Chairman of the Biopharma Group, adding: "With 35 years providing routine and emergency call-off service to the pharmaceutical and life science industries, our large team of highly trained engineers will be able to provide the highest level of service for this range of products. The importance to safeguard valuable, long term stored samples is paramount in our undertaking of this significant role on behalf of IC Biomedical and as such we are adding further experienced TW engineers to our existing factory trained staff to provide the highest level of support."
With the new service partnership, Biopharma Group now offers a comprehensive suite of services, including annual preventative maintenance, round-the-clock emergency support, scheduled service visits, vessel cleaning and drying with loan unit provision, user maintenance training and approved parts supply. Whether your vessels are brand new or years old, we are ready to provide expert support and quality parts to safeguard your valuable samples, 24/7.
